Terms and Conditions

Terms and Conditions

Last Updated: 29 June 2025

Welcome to Cloudfeet. By accessing or using our website (www.cloudfeet.co.uk), you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.


1. Company Information

Cloudfeet Ltd
Mendip Court, Bath Road
Wells, BA5 3DG
United Kingdom
📧 support@cloudfeet.co.uk


2. Eligibility to Purchase

To place an order with us, you must:

  • Be legally capable of entering into binding contracts

  • Be at least 18 years old

  • Be a resident of the United Kingdom


3. Products and Availability

All items displayed on our website are subject to availability.
We reserve the right to discontinue or change products at any time without prior notice.

While we make every effort to accurately display product colours and details, slight variations may occur due to screen settings or lighting conditions.


4. Pricing and Payment

  • All prices are listed in GBP (£) and include applicable taxes.

  • We accept major credit and debit cards, and other secure payment options available at checkout.

  • Full payment is required at the time of placing your order.


5. Shipping and Delivery

  • We currently ship within the United Kingdom only.

  • Standard and express delivery options are shown at checkout.

  • Estimated delivery times are guidelines and not guaranteed. We are not responsible for delays caused by couriers or unforeseen events.


6. Returns and Exchanges

We accept returns within 14 days of delivery, provided the item:

  • Is unused and in original packaging

  • Has not been worn or damaged

  • Includes all tags or seals intact

To initiate a return, email support@cloudfeet.co.uk with your order number.

Note: Personalised items and earrings (for hygiene reasons) are non-returnable, unless faulty.


7. Intellectual Property

All content on this website—including images, logos, designs, and text—is the property of Cloudfeet Ltd and is protected by copyright and intellectual property laws.


8. Limitation of Liability

Cloudfeet is not liable for any indirect, incidental, or consequential losses resulting from the use of our website or products.

We do not guarantee uninterrupted or error-free access to our website.


9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of UK courts.


10. Contact

If you have any questions about these Terms and Conditions, please contact:
📧 support@cloudfeet.co.uk